Petraeus’s call sign in Iraq was “Lion Six.” There was still a trace of Squad Leader Six in his approach. But now, commanding on such a vast scale, the best he could hope for was to project an illusion of omnipresence. He was universally approachable, giving his e-mail address out to his company commanders, encouraging them to bring him their problems, and refusing to go to bed each night before “clearing his queue”—answering all the incoming. “This is hard but not hopeless,” he would say.
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